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Best Conversational AI Software

What 10 leading AI models recommend

Top Recommendations

#1

Microsoft

Mentioned by
7/10
models
Average rank: 1.7
Gemini FGemini Pclaude-sonnet-4.5+4 more
#2

Amazon Lex

Mentioned by
7/10
models
Average rank: 3.7
Gemini Fgpt-4o-minigpt-5.1+4 more
#3

Dialogflow

Mentioned by
6/10
models
Average rank: 3.0
Gemini FGemini Pclaude-sonnet-4.5+3 more
#4

LivePerson

Mentioned by
6/10
models
Average rank: 7.3
Gemini Fclaude-sonnet-4.5claude-opus-4.5+3 more
#5

Kore.ai

Mentioned by
6/10
models
Average rank: 7.4
Gemini Fclaude-sonnet-4.5claude-opus-4.5+3 more
#6

Power Virtual Agents

Mentioned by
5/10
models
Average rank: 1.8
Gemini FGemini Pclaude-sonnet-4.5+2 more

What Each AI Model Says

?

claude-sonnet-4.5

  1. 1Dialogflow+
  2. 1CCAI+
  3. 2Azure Bot Service+
  4. 2Power Virtual Agents+
  5. 3Lex+
?

mistral-large-2512

  1. 1Vertex AI+
  2. 2Watson Assistant+
  3. 3Amazon Lex+
  4. 4Watsonx+
  5. 5AWS Contact Center Intelligence+
?

gpt-5.1

  1. 1Dialogflow CX+
  2. 1Vertex AI+
  3. 1Contact Center AI (CCAI)+
  4. 2Bot Framework+
  5. 2Azure AI+
?

claude-opus-4.5

  1. 1Azure AI+
  2. 1Copilot+
  3. 1Azure OpenAI Service+
  4. 1Power Virtual Agents+
  5. 2Dialogflow+
?

llama-3.3-70b-instruct:free

  1. 1IBM Watson Assistant+
  2. 2Microsoft Bot Framework+
  3. 3Google Cloud Dialogflow+
  4. 4Amazon Lex+
  5. 5Salesforce Einstein+
?

gpt-4o-mini

  1. 1Google Cloud Dialogflow+
  2. 2Microsoft Azure Bot Service+
  3. 3IBM Watson Assistant+
  4. 4Amazon Lex+
  5. 5Salesforce Einstein Bots+
G

Gemini 2.5 Pro

  1. 1Dialogflow+
  2. 2Azure Bot Service+
  3. 2Power Virtual Agents+
  4. 4Contact Center AI (CCAI)+
D

DeepSeek V3

  1. 1Google Dialogflow+
  2. 2IBM Watson Assistant+
  3. 3Microsoft Azure Bot Service+
  4. 4Amazon Lex+
  5. 5Salesforce Einstein Bots+
G

Gemini 2.5 Flash

  1. 1Dialogflow+
  2. 1Contact Center AI+
  3. 2Azure Bot Service+
  4. 2Azure Cognitive Services+
  5. 2Power Virtual Agents+
?

glm-4.7

  1. 1Contact Center AI+
  2. 1Vertex AI+
  3. 2Copilot Studio+
  4. 2Azure AI+
  5. 3Amazon Connect+

Complete Rankings

RankProduct/CompanyModels MentioningAvg. RankMentioned By
1Microsoft
7/10
1.7
Gemini FGemini Pclaude-sonnet-4.5claude-opus-4.5gpt-5.1mistral-large-2512glm-4.7
2Amazon Lex
7/10
3.7
Gemini Fgpt-4o-minigpt-5.1llama-3.3-70b-instruct:freemistral-large-2512DeepSeekglm-4.7
3Dialogflow
6/10
3.0
Gemini FGemini Pclaude-sonnet-4.5claude-opus-4.5llama-3.3-70b-instruct:freemistral-large-2512
4LivePerson
6/10
7.3
Gemini Fclaude-sonnet-4.5claude-opus-4.5gpt-5.1DeepSeekglm-4.7
5Kore.ai
6/10
7.4
Gemini Fclaude-sonnet-4.5claude-opus-4.5gpt-5.1mistral-large-2512DeepSeek
6Power Virtual Agents
5/10
1.8
Gemini FGemini Pclaude-sonnet-4.5claude-opus-4.5mistral-large-2512
7IBM
5/10
3.8
Gemini Fclaude-opus-4.5gpt-5.1mistral-large-2512glm-4.7
8Google
4/10
1.5
Gemini Fclaude-sonnet-4.5claude-opus-4.5mistral-large-2512
9Azure AI
4/10
1.7
claude-opus-4.5gpt-5.1mistral-large-2512glm-4.7
10IBM Watson Assistant
4/10
2.5
claude-sonnet-4.5gpt-4o-minillama-3.3-70b-instruct:freeDeepSeek
11Amazon
4/10
3.5
Gemini Fclaude-sonnet-4.5claude-opus-4.5mistral-large-2512
12Salesforce
4/10
4.8
claude-sonnet-4.5claude-opus-4.5gpt-5.1glm-4.7
13Rasa
4/10
6.8
gpt-4o-minillama-3.3-70b-instruct:freemistral-large-2512DeepSeek
14Google Cloud
3/10
1.0
Gemini Pgpt-5.1glm-4.7
15Vertex AI
3/10
1.0
gpt-5.1mistral-large-2512glm-4.7
16Azure Bot Service
3/10
2.0
Gemini FGemini Pclaude-sonnet-4.5
17Amazon Connect
3/10
3.3
Gemini Fgpt-5.1glm-4.7
18watsonx Assistant
3/10
4.3
claude-opus-4.5gpt-5.1glm-4.7
19Einstein Bots
3/10
4.7
claude-sonnet-4.5claude-opus-4.5gpt-5.1
20Genesys
3/10
6.7
claude-sonnet-4.5gpt-5.1glm-4.7
21Yellow.ai
3/10
8.5
Gemini Fclaude-sonnet-4.5claude-opus-4.5
22Contact Center AI
2/10
1.0
Gemini Fglm-4.7
23Contact Center AI (CCAI)
2/10
1.0
Gemini Pgpt-5.1
24CCAI
2/10
1.5
claude-sonnet-4.5claude-opus-4.5
25Google Cloud Dialogflow
2/10
2.0
gpt-4o-minillama-3.3-70b-instruct:free
26Copilot Studio
2/10
2.0
gpt-5.1glm-4.7
27Microsoft Azure Bot Service
2/10
2.5
gpt-4o-miniDeepSeek
28Watson Assistant
2/10
3.0
Gemini Fmistral-large-2512
29Connect
2/10
3.0
claude-sonnet-4.5claude-opus-4.5
30Lex
2/10
3.0
claude-sonnet-4.5claude-opus-4.5
31Salesforce Einstein Bots
2/10
5.0
gpt-4o-miniDeepSeek
32Nuance Communications
2/10
6.5
llama-3.3-70b-instruct:freeDeepSeek
33Cognigy
2/10
8.5
claude-opus-4.5mistral-large-2512
34Intercom
2/10
9.0
claude-opus-4.5glm-4.7
35Ada
2/10
10.0
Gemini FDeepSeek
36Generative AI Integration
2/10
-
Gemini Pglm-4.7
37Azure OpenAI Service
1/10
1.0
claude-opus-4.5
38Copilot
1/10
1.0
claude-opus-4.5
39Dialogflow CX
1/10
1.0
gpt-5.1
40Google Dialogflow
1/10
1.0
DeepSeek
41Azure Cognitive Services
1/10
2.0
Gemini F
42Bot Framework
1/10
2.0
gpt-5.1
43Azure OpenAI
1/10
2.0
gpt-5.1
44Microsoft Bot Framework
1/10
2.0
llama-3.3-70b-instruct:free
45Bedrock
1/10
3.0
gpt-5.1
46AWS
1/10
3.0
glm-4.7
47Amazon Web Services
1/10
3.0
gpt-5.1
48Einstein Copilot for Service
1/10
4.0
gpt-5.1
49Salesforce Einstein
1/10
5.0
llama-3.3-70b-instruct:free
50Einstein GPT
1/10
5.0
glm-4.7
51Service Cloud
1/10
5.0
glm-4.7
52Agentforce
1/10
5.0
claude-opus-4.5
53Sunshine Conversations
1/10
6.0
claude-sonnet-4.5
54Zendesk
1/10
6.0
claude-sonnet-4.5
55Answer Bot
1/10
6.0
claude-sonnet-4.5
56Genesys Cloud CX
1/10
6.0
gpt-5.1
57Nuance
1/10
6.0
mistral-large-2512
58Genesys Cloud AI
1/10
6.0
glm-4.7
59Inbenta
1/10
7.0
llama-3.3-70b-instruct:free
60NICE
1/10
7.0
gpt-5.1
61CXone
1/10
7.0
gpt-5.1
62Enlighten AI
1/10
7.0
gpt-5.1
63Autopilot
1/10
7.0
gpt-5.1
64Conversational Cloud
1/10
7.0
glm-4.7
65Fin
1/10
8.0
glm-4.7
66DLGaaS
1/10
8.0
claude-sonnet-4.5
67ManyChat
1/10
9.0
llama-3.3-70b-instruct:free
68Fin AI
1/10
10.0
claude-opus-4.5
69UiPath
1/10
-
Gemini F
70Messaging Focus
1/10
-
glm-4.7
71Advanced NLP capabilities
1/10
-
llama-3.3-70b-instruct:free
72Steep learning curve
1/10
-
llama-3.3-70b-instruct:free
73Robust developer tools
1/10
-
llama-3.3-70b-instruct:free
74Affordable pricing
1/10
-
llama-3.3-70b-instruct:free
75Open-source platform
1/10
-
llama-3.3-70b-instruct:free
76Limited support for non-technical users
1/10
-
llama-3.3-70b-instruct:free
77Conversational AI
1/10
-
mistral-large-2512
78Dynamics 365 Customer Service
1/10
-
mistral-large-2512
79Watsonx
1/10
-
mistral-large-2512
80AWS Contact Center Intelligence
1/10
-
mistral-large-2512
81Experience Optimization Platform
1/10
-
mistral-large-2512
82Dragon AI
1/10
-
mistral-large-2512
83Mix
1/10
-
mistral-large-2512
84Natural Language Understanding (NLU)
1/10
-
DeepSeek
85Multi-language support
1/10
-
DeepSeek
86Enterprise-grade security
1/10
-
DeepSeek
87Developer tools and SDKs
1/10
-
DeepSeek
88Open-source
1/10
-
DeepSeek
89Voice recognition
1/10
-
DeepSeek
90No-code platform
1/10
-
DeepSeek
91Ecosystem Synergy
1/10
-
glm-4.7
92Scalability & Reliability
1/10
-
glm-4.7
93Security & Governance
1/10
-
glm-4.7
94Human-Agent Handoff & Augmentation
1/10
-
Gemini F
95NLU/NLP
1/10
-
Gemini F
96Unified Customer Data
1/10
-
glm-4.7
97Journey Orchestration
1/10
-
glm-4.7
98AI Capabilities
1/10
-
gpt-4o-mini
99Natural Language Processing (NLP)
1/10
-
gpt-4o-mini
100Voice and Text Support
1/10
-
gpt-4o-mini
101Integration with Salesforce CRM
1/10
-
gpt-4o-mini
102Open Source
1/10
-
gpt-4o-mini
103Complexity
1/10
-
Gemini P
104Developer-Centric
1/10
-
Gemini P
105Scalability
1/10
-
Gemini P
106Superior Voice & Telephony
1/10
-
Gemini P
107Best-in-Class NLU
1/10
-
Gemini P
108Drift
1/10
-
Gemini F

Query Posed to AI Models

"AI-powered solutions, such as chatbots and virtual agents, designed to automate and enhance customer interactions and support. Rank the leading vendors in the Conversational AI market. For each vendor, explain their key strengths and weaknesses, and which types of businesses they are best suited for."

Generated: January 2, 2026 at 05:39 AM