Best Experience Research Platforms
What 10 leading AI models recommend
Top Recommendations
#1
UserTesting
Mentioned by
10/10
models
Average rank: 2.1
Gemini FGemini Pclaude-sonnet-4.5+7 more
#2
Hotjar
Mentioned by
9/10
models
Average rank: 4.4
Gemini FGemini Pclaude-sonnet-4.5+6 more
#3
Medallia
Mentioned by
8/10
models
Average rank: 2.3
Gemini Fclaude-sonnet-4.5claude-opus-4.5+5 more
#4
Qualtrics
Mentioned by
7/10
models
Average rank: 1.7
Gemini FGemini Pgpt-4o-mini+4 more
#5
SurveyMonkey
Mentioned by
6/10
models
Average rank: 4.2
Gemini Fclaude-sonnet-4.5claude-opus-4.5+3 more
#6
Sprig
Mentioned by
6/10
models
Average rank: 6.5
Gemini FGemini Pclaude-opus-4.5+3 more
What Each AI Model Says
G
Gemini 2.5 Pro
No rankings extracted
D
DeepSeek V3
- 8Zendesk Explore+
?
claude-sonnet-4.5
- 1Qualtrics XM+
- 2UserTesting+
- 3Medallia+
- 4SurveyMonkey+
- 4GetFeedback+
G
Gemini 2.5 Flash
- 1XM Platform+
- 3SurveyGizmo~
- 4UserLeap~
?
gpt-5.1
- 1UserZoom+
- 4Hotjar+
?
gpt-4o-mini
No rankings extracted
?
llama-3.3-70b-instruct:free
No rankings extracted
?
mistral-large-2512
No rankings extracted
?
glm-4.7
- 1XM Platform+
?
claude-opus-4.5
- 1Qualtrics XM+
- 2Medallia+
- 3UserTesting+
- 4Hotjar+
- 5SurveyMonkey+
Complete Rankings
| Rank | Product/Company | Models Mentioning | Avg. Rank | Mentioned By |
|---|---|---|---|---|
| 1 | UserTesting | 10/10 | 2.1 | Gemini FGemini Pclaude-sonnet-4.5claude-opus-4.5gpt-4o-minigpt-5.1llama-3.3-70b-instruct:freemistral-large-2512DeepSeekglm-4.7 |
| 2 | Hotjar | 9/10 | 4.4 | Gemini FGemini Pclaude-sonnet-4.5claude-opus-4.5gpt-4o-minigpt-5.1llama-3.3-70b-instruct:freemistral-large-2512DeepSeek |
| 3 | Medallia | 8/10 | 2.3 | Gemini Fclaude-sonnet-4.5claude-opus-4.5gpt-4o-minigpt-5.1llama-3.3-70b-instruct:freemistral-large-2512DeepSeek |
| 4 | Qualtrics | 7/10 | 1.7 | Gemini FGemini Pgpt-4o-minillama-3.3-70b-instruct:freemistral-large-2512DeepSeekglm-4.7 |
| 5 | SurveyMonkey | 6/10 | 4.2 | Gemini Fclaude-sonnet-4.5claude-opus-4.5gpt-4o-minillama-3.3-70b-instruct:freemistral-large-2512 |
| 6 | Sprig | 6/10 | 6.5 | Gemini FGemini Pclaude-opus-4.5gpt-5.1mistral-large-2512DeepSeek |
| 7 | Maze | 5/10 | 5.2 | Gemini FGemini Pclaude-sonnet-4.5claude-opus-4.5glm-4.7 |
| 8 | UserZoom | 4/10 | 1.7 | Gemini FGemini Pgpt-5.1glm-4.7 |
| 9 | Typeform | 4/10 | 7.5 | claude-opus-4.5gpt-4o-minimistral-large-2512DeepSeek |
| 10 | Cost | 3/10 | 1.0 | Gemini Fgpt-5.1glm-4.7 |
| 11 | Qualtrics XM | 3/10 | 1.3 | claude-sonnet-4.5claude-opus-4.5gpt-5.1 |
| 12 | Dovetail | 3/10 | 4.0 | Gemini Pclaude-opus-4.5glm-4.7 |
| 13 | Usabilla | 3/10 | 6.0 | claude-sonnet-4.5mistral-large-2512DeepSeek |
| 14 | Alchemer | 3/10 | 7.3 | Gemini Fclaude-opus-4.5DeepSeek |
| 15 | Lookback | 3/10 | 8.0 | Gemini Fclaude-sonnet-4.5claude-opus-4.5 |
| 16 | XM Platform | 2/10 | 1.0 | Gemini Fglm-4.7 |
| 17 | Video-based feedback | 2/10 | 3.0 | claude-sonnet-4.5DeepSeek |
| 18 | Momentive | 2/10 | 4.0 | Gemini FDeepSeek |
| 19 | Heatmaps | 2/10 | 5.0 | claude-sonnet-4.5gpt-4o-mini |
| 20 | Deep UX research focus | 1/10 | 1.0 | gpt-5.1 |
| 21 | Advanced analytics capabilities | 1/10 | 1.0 | gpt-4o-mini |
| 22 | Advanced analytics and AI-driven insights | 1/10 | 1.0 | DeepSeek |
| 23 | Large participant panel & recruitment tools | 1/10 | 1.0 | gpt-5.1 |
| 24 | Video feedback and insights | 1/10 | 2.0 | gpt-4o-mini |
| 25 | Powerful survey engine & distribution | 1/10 | 2.0 | gpt-5.1 |
| 26 | Enterprise-grade VoC | 1/10 | 2.0 | gpt-5.1 |
| 27 | AI and machine learning capabilities | 1/10 | 2.0 | DeepSeek |
| 28 | Weaker in hands-on UX testing | 1/10 | 2.0 | gpt-5.1 |
| 29 | SurveyGizmo | 1/10 | 3.0 | Gemini F |
| 30 | Affordable pricing plans | 1/10 | 3.0 | gpt-4o-mini |
| 31 | Real-time, multi-channel VoC | 1/10 | 3.0 | gpt-5.1 |
| 32 | AI/text analytics | 1/10 | 3.0 | gpt-5.1 |
| 33 | UserLeap | 1/10 | 4.0 | Gemini F |
| 34 | Rich behavioral analytics | 1/10 | 4.0 | gpt-5.1 |
| 35 | Contentsquare | 1/10 | 4.0 | gpt-5.1 |
| 36 | Real-time feedback | 1/10 | 4.0 | gpt-4o-mini |
| 37 | Heatmaps, session recordings, and surveys | 1/10 | 4.0 | DeepSeek |
| 38 | AskNicely | 1/10 | 4.0 | llama-3.3-70b-instruct:free |
| 39 | GetFeedback | 1/10 | 4.0 | claude-sonnet-4.5 |
| 40 | InMoment | 1/10 | 5.0 | llama-3.3-70b-instruct:free |
| 41 | dscout | 1/10 | 5.0 | gpt-5.1 |
| 42 | Excellent diary study capabilities | 1/10 | 5.0 | gpt-5.1 |
| 43 | In-product targeting | 1/10 | 6.0 | gpt-5.1 |
| 44 | Engaging and interactive survey designs | 1/10 | 6.0 | gpt-4o-mini |
| 45 | Zendesk | 1/10 | 7.0 | gpt-4o-mini |
| 46 | Userlytics | 1/10 | 7.0 | claude-sonnet-4.5 |
| 47 | Integration with customer support and ticketing systems | 1/10 | 7.0 | gpt-4o-mini |
| 48 | Feedier | 1/10 | 7.0 | llama-3.3-70b-instruct:free |
| 49 | Delighted | 1/10 | 7.0 | mistral-large-2512 |
| 50 | Zendesk Explore | 1/10 | 8.0 | DeepSeek |
| 51 | AI-driven analytics | 1/10 | 10.0 | DeepSeek |
| 52 | Confirmit | 1/10 | 10.0 | claude-sonnet-4.5 |
| 53 | Pendo | 1/10 | 11.0 | claude-opus-4.5 |
| 54 | Session recordings | 1/10 | - | claude-sonnet-4.5 |
| 55 | Omnichannel feedback collection | 1/10 | - | claude-sonnet-4.5 |
| 56 | AI-powered insights | 1/10 | - | claude-sonnet-4.5 |
| 57 | Forsta | 1/10 | - | claude-sonnet-4.5 |
| 58 | Advanced Features & Services | 1/10 | - | Gemini P |
| 59 | Depth of Research | 1/10 | - | glm-4.7 |
| 60 | Advanced Analytics | 1/10 | - | llama-3.3-70b-instruct:free |
| 61 | User-friendly interface | 1/10 | - | llama-3.3-70b-instruct:free |
| 62 | Video Analysis | 1/10 | - | llama-3.3-70b-instruct:free |
| 63 | Comprehensive Mixed-Methods | 1/10 | - | Gemini P |
| 64 | NPS Analysis | 1/10 | - | llama-3.3-70b-instruct:free |
| 65 | Unmatched Contributor Network | 1/10 | - | Gemini P |
| 66 | Omnichannel Feedback | 1/10 | - | glm-4.7 |
| 67 | Gamification | 1/10 | - | llama-3.3-70b-instruct:free |
| 68 | Heat Mapping | 1/10 | - | llama-3.3-70b-instruct:free |
| 69 | Session Recording | 1/10 | - | llama-3.3-70b-instruct:free |
| 70 | Integration Capabilities | 1/10 | - | llama-3.3-70b-instruct:free |
| 71 | UX Research Focus | 1/10 | - | llama-3.3-70b-instruct:free |
| 72 | XM Discover | 1/10 | - | mistral-large-2512 |
| 73 | Predict iQ | 1/10 | - | mistral-large-2512 |
| 74 | Medallia Athena | 1/10 | - | mistral-large-2512 |
| 75 | SurveyMonkey Genius | 1/10 | - | mistral-large-2512 |
| 76 | Hotjar AI | 1/10 | - | mistral-large-2512 |
| 77 | Limited Depth | 1/10 | - | Gemini F |
| 78 | Overkill for UX | 1/10 | - | glm-4.7 |
| 79 | Massive Participant Panel | 1/10 | - | glm-4.7 |
| 80 | Video-First Insights | 1/10 | - | glm-4.7 |
| 81 | Quantitative Rigor | 1/10 | - | glm-4.7 |
| 82 | Flexibility | 1/10 | - | glm-4.7 |
| 83 | Learning Curve | 1/10 | - | glm-4.7 |
| 84 | Analysis & Synthesis | 1/10 | - | glm-4.7 |
| 85 | Beautiful Deliverables | 1/10 | - | glm-4.7 |
| 86 | No Native Panel | 1/10 | - | glm-4.7 |
| 87 | Design Integration | 1/10 | - | glm-4.7 |
| 88 | Speed | 1/10 | - | glm-4.7 |
| 89 | Best-in-class research repository and knowledge management | 1/10 | - | claude-opus-4.5 |
| 90 | Prototype testing (Figma, Sketch integration) | 1/10 | - | claude-opus-4.5 |
| 91 | Largest opt-in participant panel | 1/10 | - | claude-opus-4.5 |
| 92 | Heatmaps, session recordings, and funnel analysis | 1/10 | - | claude-opus-4.5 |
| 93 | Industry-leading text and speech analytics | 1/10 | - | claude-opus-4.5 |
| 94 | AI-driven analytics and predictive intelligence (XM/AI) | 1/10 | - | claude-opus-4.5 |
| 95 | Prototype testing | 1/10 | - | claude-sonnet-4.5 |
Query Posed to AI Models
"Tools that help organizations gather, analyze, and act on customer and user feedback and insights to improve digital experiences. Rank the leading vendors in the Experience Research Platforms market. For each vendor, explain their key strengths and weaknesses, and which types of businesses they are best suited for."
Generated: January 2, 2026 at 06:15 AM