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Best Live Chat Software

What 10 leading AI models recommend

Top Recommendations

#1

Intercom

Mentioned by
9/10
models
Average rank: 1.1
Gemini FGemini Pclaude-sonnet-4.5+6 more
#2

LiveChat

Mentioned by
9/10
models
Average rank: 3.8
Gemini FGemini Pclaude-sonnet-4.5+6 more
#3

Drift

Mentioned by
8/10
models
Average rank: 3.9
Gemini Pclaude-sonnet-4.5claude-opus-4.5+5 more
#4

Tidio

Mentioned by
7/10
models
Average rank: 6.9
Gemini Fclaude-sonnet-4.5claude-opus-4.5+4 more
#5

Olark

Mentioned by
7/10
models
Average rank: 7.0
Gemini Fclaude-sonnet-4.5claude-opus-4.5+4 more
#6

Freshchat

Mentioned by
6/10
models
Average rank: 5.0
claude-sonnet-4.5claude-opus-4.5gpt-4o-mini+3 more

What Each AI Model Says

?

claude-sonnet-4.5

  1. 2Zendesk Chat+
  2. 5HubSpot Live Chat+
  3. 6Freshchat+
?

glm-4.7

  1. 2Zendesk Messaging+
  2. 5HubSpot Live Chat+
?

claude-opus-4.5

  1. 2Zendesk Chat+
  2. 3LiveChat+
  3. 5Freshchat+
  4. 6HubSpot Live Chat+
G

Gemini 2.5 Pro

  1. 1Fin AI bot+
?

gpt-5.1

  1. 3HubSpot Live Chat+
  2. 6Freshchat+
  3. 7LiveChat+
  4. 8Salesforce Service Cloud+
  5. 9Tidio+
G

Gemini 2.5 Flash

  1. 1Zendesk Chat+
  2. 2Intercom+
  3. 3LiveChat+
  4. 4Tidio+
  5. 5HubSpot Service Hub+
?

mistral-large-2512

  1. 6Freshchat+
  2. 7HubSpot Live Chat+
  3. 9Zoho Desk+
D

DeepSeek V3

No rankings extracted

?

gpt-4o-mini

  1. 2Zendesk Chat+
  2. 3LiveChat+
  3. 4Freshchat+
  4. 5Tidio+
  5. 6Drift+
?

llama-3.3-70b-instruct:free

  1. 1Intercom+
  2. 2Zendesk Chat+
  3. 3Freshchat+
  4. 4LiveChat+
  5. 5Drift+

Complete Rankings

RankProduct/CompanyModels MentioningAvg. RankMentioned By
1Intercom
9/10
1.1
Gemini FGemini Pclaude-sonnet-4.5claude-opus-4.5gpt-4o-minigpt-5.1llama-3.3-70b-instruct:freemistral-large-2512glm-4.7
2LiveChat
9/10
3.8
Gemini FGemini Pclaude-sonnet-4.5claude-opus-4.5gpt-4o-minigpt-5.1llama-3.3-70b-instruct:freemistral-large-2512glm-4.7
3Drift
8/10
3.9
Gemini Pclaude-sonnet-4.5claude-opus-4.5gpt-4o-minigpt-5.1llama-3.3-70b-instruct:freemistral-large-2512glm-4.7
4Tidio
7/10
6.9
Gemini Fclaude-sonnet-4.5claude-opus-4.5gpt-4o-minigpt-5.1llama-3.3-70b-instruct:freeglm-4.7
5Olark
7/10
7.0
Gemini Fclaude-sonnet-4.5claude-opus-4.5gpt-4o-minillama-3.3-70b-instruct:freemistral-large-2512glm-4.7
6Freshchat
6/10
5.0
claude-sonnet-4.5claude-opus-4.5gpt-4o-minigpt-5.1llama-3.3-70b-instruct:freemistral-large-2512
7Zendesk
5/10
1.8
Gemini Fgpt-4o-minigpt-5.1mistral-large-2512glm-4.7
8Zendesk Chat
5/10
1.8
Gemini Fclaude-sonnet-4.5claude-opus-4.5gpt-4o-minillama-3.3-70b-instruct:free
9HubSpot Live Chat
5/10
5.2
claude-sonnet-4.5claude-opus-4.5gpt-5.1mistral-large-2512glm-4.7
10Crisp
3/10
10.0
claude-sonnet-4.5claude-opus-4.5gpt-5.1
11CRM Integration
3/10
-
Gemini Fmistral-large-2512glm-4.7
12Account-Based Marketing (ABM)
2/10
2.0
Gemini Pglm-4.7
13Lyro
2/10
4.0
Gemini Fglm-4.7
14HubSpot
2/10
5.0
Gemini Fglm-4.7
15Tawk.to
2/10
7.5
claude-opus-4.5mistral-large-2512
16Conversational Marketing
2/10
-
claude-opus-4.5glm-4.7
17AI-powered chatbots
2/10
-
claude-opus-4.5llama-3.3-70b-instruct:free
18Omnichannel
2/10
-
mistral-large-2512glm-4.7
19Expensive
1/10
1.0
Gemini P
20Answer Bot
1/10
1.0
Gemini F
21Fin AI bot
1/10
1.0
Gemini P
22Holistic Customer Engagement
1/10
1.0
Gemini P
23Superior User Experience
1/10
1.0
Gemini P
24Very Expensive
1/10
2.0
Gemini P
25Zendesk Messaging
1/10
2.0
glm-4.7
26B2B Sales Focus
1/10
2.0
Gemini P
27Powerful Sales Automation
1/10
2.0
Gemini P
28Niche Focus
1/10
2.0
Gemini P
29Fin
1/10
2.0
Gemini F
30Strong Core Chat Features
1/10
3.0
Gemini P
31Ease of Use & Reliability
1/10
3.0
Gemini P
32Excellent for E-commerce
1/10
3.0
Gemini P
33HubSpot Service Hub
1/10
5.0
Gemini F
34LivePerson
1/10
5.0
gpt-5.1
35Pure Chat
1/10
7.0
llama-3.3-70b-instruct:free
36Chatra
1/10
8.0
llama-3.3-70b-instruct:free
37Salesforce Service Cloud
1/10
8.0
gpt-5.1
38Zoho Desk
1/10
9.0
mistral-large-2512
39tawk.to
1/10
10.0
gpt-5.1
40ManyChat
1/10
10.0
llama-3.3-70b-instruct:free
41Acquire
1/10
10.0
claude-sonnet-4.5
42LiveAgent
1/10
11.0
gpt-5.1
43Resolution Bot
1/10
-
glm-4.7
44Cost
1/10
-
glm-4.7
45Scalability
1/10
-
glm-4.7
46Reporting
1/10
-
glm-4.7
47User Interface
1/10
-
glm-4.7
48Reliability
1/10
-
glm-4.7
49Eye-Catcher
1/10
-
glm-4.7
50Video
1/10
-
glm-4.7
51Free Tier
1/10
-
glm-4.7
52E-commerce Integrations
1/10
-
glm-4.7
53Simplicity
1/10
-
glm-4.7
54Seamless Integration
1/10
-
Gemini F
55AI-Powered Bots
1/10
-
Gemini F
56Proactive Engagement
1/10
-
Gemini F
57Freemium Model
1/10
-
Gemini F
58Automation and Chatbot Capabilities
1/10
-
claude-sonnet-4.5
59Premium Pricing
1/10
-
claude-sonnet-4.5
60Omnichannel Support
1/10
-
claude-sonnet-4.5
61AI-powered Chatbots
1/10
-
claude-sonnet-4.5
62HubSpot CRM Integration
1/10
-
claude-sonnet-4.5
63Freddy AI
1/10
-
claude-sonnet-4.5
64Co-browsing and Screen Sharing
1/10
-
claude-sonnet-4.5
65Free tier
1/10
-
claude-opus-4.5
66Multichannel inbox
1/10
-
claude-opus-4.5
67Free core product
1/10
-
claude-opus-4.5
68Automation features
1/10
-
gpt-4o-mini
69Analytics and reporting
1/10
-
gpt-4o-mini
70AI-driven chatbots
1/10
-
gpt-4o-mini
71Conversational marketing
1/10
-
gpt-4o-mini
72CRM integration
1/10
-
gpt-4o-mini
73Freshworks
1/10
-
gpt-4o-mini
74in-app and web messenger experience
1/10
-
gpt-5.1
75automation
1/10
-
gpt-5.1
76user-level data
1/10
-
gpt-5.1
77integrated live chat with tickets, email, voice, social channels, and knowledge base
1/10
-
gpt-5.1
78Native integration with HubSpot CRM
1/10
-
gpt-5.1
79lead-qualification chatbots, playbooks, and routing to sales reps
1/10
-
gpt-5.1
80large-scale messaging (web, SMS, WhatsApp, etc.) with AI bots
1/10
-
gpt-5.1
81Deeply integrated with Salesforce CRM
1/10
-
gpt-5.1
82All-in-one platform
1/10
-
llama-3.3-70b-instruct:free
83Seamless integration with Zendesk
1/10
-
llama-3.3-70b-instruct:free
84Conversational marketing and sales platform
1/10
-
llama-3.3-70b-instruct:free
85Robust reporting and analytics
1/10
-
llama-3.3-70b-instruct:free
86AI & Automation
1/10
-
mistral-large-2512
87Pricing
1/10
-
mistral-large-2512
88Unified Support Suite
1/10
-
mistral-large-2512
89Sales-Focused AI
1/10
-
mistral-large-2512
90Ease of Use
1/10
-
mistral-large-2512
91Affordable
1/10
-
mistral-large-2512
92Free Forever
1/10
-
mistral-large-2512
93Zoho Integration
1/10
-
mistral-large-2512
94User Experience (UX)
1/10
-
glm-4.7

Query Posed to AI Models

"Tools that enable real-time text-based communication between businesses and their website visitors or customers. Rank the leading vendors in the Live Chat Software market. For each vendor, explain their key strengths and weaknesses, and which types of businesses they are best suited for."

Generated: January 2, 2026 at 06:29 AM